Shipping Policy

At Gratihive, we strive to provide efficient and reliable shipping services to ensure that your purchases reach you promptly. Below are the details of our shipping policy:

Shipping Methods
We use India Post as our primary shipping partner to deliver orders across the country. This allows us to reach a wide range of locations efficiently.

Tracking Information
Once your order is processed and shipped, you will receive an email with the tracking number within 48 hours from the time your order is placed. This tracking number can be used to monitor the status of your shipment on the India Post website.

Delivery Timeframes
Delivery times vary based on your location. Generally, India Post delivers packages within 7 business days for major cities and up to 14 business days for remote areas. Please note that these timeframes are estimates and may be affected by unforeseen circumstances.

International Shipping
Currently, we do not offer international shipping. If you are interested in purchasing from outside India, please contact us for more information.

Shipping Costs
* Orders Below Rs 500: A flat shipping fee of Rs 50 will be applied to orders with a total value less than Rs 500.
* Orders Above Rs 500: We offer free shipping on all orders with a total value of Rs 500 or more.

Damaged or Lost Packages
In the unlikely event that your package is damaged or lost during transit, please contact us immediately. We will work with India Post to resolve the issue as quickly as possible.

Contact Us
If you have any questions or concerns about your shipment, please do not hesitate to contact us at gratihive@gmail.com. We are here to help.

Thank you for shopping with us!